Premium Station · 6 / 12
Observation, feeling, need, request
“Rosenberg's four steps: say what you observed without judging it, what you feel, what you need, and make a specific request the other person is free to refuse.”
Checking your fare…
Premium Station · 6 / 12
“Rosenberg's four steps: say what you observed without judging it, what you feel, what you need, and make a specific request the other person is free to refuse.”
Checking your fare…