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Concept

Entrepreneurial Function

The entrepreneurial function is Eric Ries's argument in The Startup Way that entrepreneurship should be a standing function of management, like finance or marketing, used with its own methods, metrics and career path wherever a company's work has an outcome nobody can predict.

Ries is not against general management. Planning, forecasting and accountability let a company do something it already understands well, again and again. The trouble starts when the same tools are applied to work whose answer is unknown: a new product, market or internal service managed through a business case that assumes certainty teaches teams to protect the plan rather than find the truth. His proposal is to add a second discipline beside management, not to replace it. That discipline is not reserved for an innovation lab or for the founder; it belongs wherever there is a genuinely uncertain question, in logistics, HR or finance as much as in product. Its method comes from The Lean Startup: the leap-of-faith assumption, the smallest experiment, validated learning. The example most associated with the book is the FastWorks programme Ries helped General Electric's leaders build. The practical test is simple: if a team can answer what customers will do from experience, manage the work as usual; if it cannot, manage it as an experiment.

A real-life example

The product director of a home-appliance maker in Manisa sorts the eleven projects in his annual plan by one question: can we predict what customers will do? Eight turn out to be predictable. For the other three, including a repair subscription and a rental plan for students, he replaces monthly status reports with each team's riskiest assumption and the next test it will run.

How to use it

  1. 1Sort your projects into 'known answer' and 'unknown answer'.
  2. 2Judge the unknown-answer work by validated learning, not by whether the plan was followed.
  3. 3Look for entrepreneurial work outside product teams too: operations, HR, finance.