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Concept

Failure as information

Failure as information is the growth mindset's reading of a bad outcome: not a verdict on the self but data about the strategy, which makes changing the strategy and trying again the only rational response. In a fixed frame, failure is a verdict and avoidance is rational; the frame decides what happens next.

The same failed presentation produces opposite behaviour depending on what it is taken to mean. Read as a verdict, 'I am not a presenter', it makes the next presentation something to avoid, and the avoidance protects the verdict from further testing. Read as information, 'I started without a first sentence and had not rehearsed', it points at two changes and a second attempt. Dweck's research suggests the reading is a habit, often planted by early praise, and habits can be retrained. One simple way is a two-line review after any setback: what I tried, and what I would change, with no adjective about the self. Branden adds that self-esteem is the reputation you acquire with yourself by acting, learning and correcting, so a person who treats failure this way is building it regardless of how the failure felt. The same principle works before the fact: permission for a rough first draft helps because the rough version is the information.

A real-life example

A sales trainee in Mersin loses his first three cold calls and writes the old verdict in his notebook: 'I'm not a salesperson'. His manager asks him to rewrite it as information. The new note reads: 'I opened with the product, not with a question about their business.' On the fourth call he opens with a question, and the call lasts nine minutes instead of one.

How to use it

  1. 1When something fails, ask what it tells you about the strategy, not about yourself.
  2. 2Write the two changes and schedule the second attempt.
  3. 3Notice the verdict reading when it arrives, and rewrite it as information.